JOB TITLE: Senior Account Manager
LOCATION: Amsterdam

**Due to current economic restrictions, there may be some element of remote/home working within this role**

Team Contribution
Client Services are the voice of the client within Marks. They help our clients to shine by identifying and shaping the clients’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.

The role I will play:
I’ll know how to help our clients shine - I’ll understand their business, brand and personal needs and translate them into quality, actionable briefs. I’ll be the go-to for what good looks like in client service, mentoring others in project and financial management.

In my role, I will be accountable for:
• Growing revenue by selling across Marks’ capabilities; taking responsibility for monthly revenue targets and cascading down weekly targets to Account Managers
• Structuring and leading productive client conversations at all levels, moving things forwards
• Building my brand, design and business knowledge to add value to client briefs, presentations and workshops
• Excellence by example across:
• Our work: project plans and timely delivery, cost proposals, contact and status reports, project trackers
• Our finances: accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures, chasing payment
• Partnering with Design and Resource Management ensuring we effectively manage resource

I will need these skills:
• Understanding of brand management, life-cycle and strategic design process
• Managing difficult conversations, keeping people focused on resolutions
• Presenting with confidence
• Excellent project management skills
• I’m a ninja with MS Office (Word, PowerPoint, Excel) and Keynote

The following experience would be advantageous:
• 4-6 years’ experience within a Brand or Design/Packaging agency, in Client Service roles
• Emerging coaching and mentoring skills
• Commercial acumen
• The wider financial process and compliance
• A degree or equivalent, in Marketing, Advertising, Design or related field

JOB TITLE: Account Executive
LOCATION: Amsterdam

**Due to current economic restrictions, there may be some element of remote working/working from home within this role**

Team Contribution
Client Services are the voice of the client within Marks. They help our clients to shine by identifying and shaping the clients’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.

The role I will play:
I’ll be positive and energetic, employing a can-do attitude. I’ll support Account Managers, Senior Account Managers, and Account Directors to deliver the client needs – I’ll help drafting briefs, authoring estimates, writing project plans, booking in design resource, coordinating meetings

In my role, I will be accountable for:
• Day-to-day client contact, drawing in other members of the team as needed
• Working closely to support Account Managers, Senior Account Managers and Account Directors:
• Our work: collaborating with Design to draft project plans, preparing cost proposals for approval, producing status reports, tracking live projects, gathering client business and category information
• Our finances: updating the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures
• Co-ordinating any inputs needed to deliver my projects on time:
• Working Design and Resource Management to ensure we have the right talent on the project at the right time

I will need these skills:
• I’m passionate about design, brand and marketing
• I’m a good communicator
• I’m organized and calm under pressure
• I’m a quick study
• I have a working knowledge of MS Office (Word, PowerPoint, Excel) and Keynote

The following experience would be advantageous:
• Relevant experience within a Brand, Design, Comms or Media agency, in Client Service
• Exposure to project and workflow management.
• A degree or equivalent, in Marketing, Brand Management, Advertising or related field

JOB TITLE: Design Director
LOCATION: London

Marks is a dynamic brand design & packaging agency that delivers impactful ideas & experiences that build brand momentum.

We are looking for a brand & packaging focused Design Director to join our busy London studio. Working across one of our premium sector accounts, the perfect candidate will have an eye for detail, a passion for problem solving and be able to create insight-driven, innovative, strategic approaches to deliver the highest level of design.

This is a rewarding role for a team player with a positive attitude, working in a friendly and relaxed, yet focused and hard-working environment.

Ideal Candidate
Our Design Directors are approachable, creative and multi-dimensional. Leading from the front and able to work across multiple creative projects. They build brand worlds, understand brand experience and hero our internal design best practices.

Creative, professional and enthusiastic but first and foremost an excellent designer with a passion for creating memorable communications. They should have the desire to influence, inspire and mentor other members of the creative team to achieve the best possible creative output from every brief.

Having previously worked in a similar agency environment, they are truly passionate about design with an excellent understanding of communication and branding. They are conceptually thinking and should also have excellent written and verbal communicators, with the ability to manage clients and projects. Partnering with Client Services, they’ll own the creative client relationships and quality of design across brands and/or accounts. Embodying Marks vision of can-do positivity, agility in approach and belief in the power of co-creation – they ensure we deliver the best against each brief. Reporting directly to the Executive Creative Director they will use strong judgement and analytical skills to drive better design, deliver beyond the client expectation and enable the personal growth of the team.

The perfect candidate must have:
(preferably within premium/luxury/alcohol sectors)
- Packaging experience
- Brand / brand world creation experience
- Proven experience in a similar role is required

Main responsibilities:
• Building strong client relationships, acting as their brand custodian. Using my understanding of strategic, creative and commercial aspect of brands to add provocation and richness.
• Leading by example, guiding and inspiring your team to produce exceptional, insightful work that fully explores, challenges and goes beyond the brief. Knowing the power of sketching.
• Approving work before client submission, maintaining our quality of output.
• Acting as the design consultant to your Client Service partners, aligning briefs to the client and brand needs, adding richness and insight to enable design to go deeper, stronger.
• Maximising our resources, managing your team’s workflow to deliver efficiently, adapting the plan when things change in partnership with Resource Management.
• Growing my team by coaching, setting clear objectives, following the PDR process.
• Ensuring your team follow file, server, naming conventions, business policies and process.

You’ll need these skills:
You have strong knowledge of strategic, creative and commercial aspect of brands and the world they inhabit;
• Be an engaging presenter, debating, defending design work, influencing.
• Stakeholder management skills
• Exceptional print / material knowledge
• Adobe CC, Office, Sketching

You’ll benefit from this experience:
• Relevant, extensive experience within a Brand/Packaging Design agency in Design roles
• Cross-team management, ability to identify and leverage skills across the network
• Agility, read the room and adapt
• A degree in Graphic Design, Product Design, Illustration or related field

**Due to current economic restrictions, there will be the requirement to work from home**

Marks is a dynamic brand design & packaging agency that delivers impactful ideas & experiences that build brand momentum.

We are looking for a brand & packaging focused Design Director to join our busy Birmingham studio. Working across one of our busiest accounts, the perfect candidate will have an eye for detail, a passion for problem solving and be able to create agile creative approaches to deliver the highest level of design.

This is a rewarding role for a team player with a positive attitude, working in a friendly and relaxed, yet focused and hard-working environment.

Ideal Candidate
Our Design Directors are approachable, creative and multi-dimensional. Leading from the front and able to work across multiple creative projects. They build brand worlds, understand brand experience and hero our internal design best practices.

Creative, professional and enthusiastic but first and foremost an excellent designer with a passion for creating memorable communications. They should have the desire to influence, inspire and mentor other members of the creative team to achieve the best possible creative output from every brief.

Having previously worked in a similar agency environment, they are truly passionate about design with an excellent understanding of communication and branding. They are conceptually thinking and should also have excellent written and verbal communicators, with the ability to manage clients and projects. Partnering with Client Services, they’ll own the creative client relationships and quality of design across brands and/or accounts. Embodying Marks vision of can-do positivity, agility in approach and belief in the power of co-creation – they ensure we deliver the best against each brief. Reporting directly to the Executive Creative Director they will use strong judgement and analytical skills to drive better design, deliver beyond the client expectation and enable the personal growth of the team.

The perfect candidate must have experience in:
- FMCG/healthcare
- Packaging
- Brand / brand world creation

Main responsibilities:
• Building strong client relationships, acting as their brand custodian. Using my understanding of strategic, creative and commercial aspect of brands to add provocation and richness.
• Leading by example, guiding and inspiring your team to produce exceptional, insightful work that fully explores, challenges and goes beyond the brief. Knowing the power of sketching.
• Approving work before client submission, maintaining our quality of output.
• Acting as the design consultant to your Client Service partners, aligning briefs to the client and brand needs, adding richness and insight to enable design to go deeper, stronger.
• Maximising our resources, managing your team’s workflow to deliver efficiently, adapting the plan when things change in partnership with Resource Management.
• Growing my team by coaching, setting clear objectives, following the PDR process.
• Ensuring your team follow file, server, naming conventions, business policies and process.

You’ll need these skills:
You have strong knowledge of strategic, creative and commercial aspect of brands and the world they inhabit;
• Be an engaging presenter, debating, defending design work, influencing.
• Stakeholder management skills
• Exceptional print / material knowledge
• Adobe CC, Office, Sketching

You’ll benefit from this experience:
• Relevant, extensive experience within a Brand/Packaging Design agency in Design roles
• Cross-team management, ability to identify and leverage skills across the network
• Agility, read the room and adapt
• A degree in Graphic Design, Product Design, Illustration or related field

Team Contribution
Client Services are the voice of the client within Marks. They help our clients to shine by identifying and shaping the clients’ business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.

The role I will play:
I’ll be a valuable contributor in the Client Service team, embodying the Marks can-do attitude and spirit of collaboration. I’ll actively manage the delivery of our clients’ needs - whether that’s drafting briefs, authoring estimates, writing project plans, booking in design resource, etc.

In my role, I will be accountable for:
• Demonstrating awareness and accountability for revenue targets
• Managing client conversations, taking briefs, feedback and seeking clarity where required.
• Drafting engaging studio briefs for alignment with Design Directors
• Taking ownership for the approval and delivery of:
• Our work: project plans, cost proposals, contact and status reports, tracking live projects
• Our finances: accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures
• Identifying and managing the inputs needed to deliver the project on time
• Working with Design and Resource Management to ensure we have the right talent on the project at the right time

I will need these skills:
• I have a strong service mindset, setting out to achieve the best result
• Project management and workflow management skills
• I won’t settle for ambiguity, I want clarity
• I’m organized, calm under pressure
• I have a solid understanding of MS Office (Word, PowerPoint, Excel) and Keynote

The following experience would be advantageous:
• 2-4 years’ experience within a Brand or Design/Packaging agency, in Client Service
• Knowledge of brand management, strategic design process
• Growing presentation skills and confidence
• A degree or equivalent, in Marketing, Brand Management, Advertising or related field

.Net Developer
• upto 33k per annum
• Permanent
• **Remote Working Available**
________________________________________
Software Developer

At SGSCO, our global software engineering team don’t just develop software – we have a worldwide impact. We help global household brands own the moment when a consumer’s interest in their products turns into a desire to purchase.

SGSCO software engineers are innovators, problem-solvers, and hard-workers who are building solutions with cloud technologies, the latest Microsoft and open source stack and much more. We look for professional, highly skilled software engineers who evolve, adapt to change and thrive in a fast-paced, value-driven environment.

About the role

You will work in a modern supportive, valued and agile software development environment. Working closely with key stakeholders and third parties on prioritised business objectives you will join our fast growing and dedicated technology team. You will be part of that team that are building and designing software solutions that power an always-on collaborative platform used by a worldwide collective of thousands of talented people to deliver end-to-end marketing solutions from concept through to implementation for all our clients.

A typical day will see you in a stand-up with your awesome scrum team, pair with teammates and lead on a complex technical design task, write some tests, implement your applications, design and architect system requirements, review a pull request, mentor a teammate or group, plan and prioritise future work, work with Business Analysts on a new feature, pair with the QA team to test and debug a sprint deliverable, document your work and collaborate in a whiteboard design session.

About you:

We’d expect you to have an in-depth knowledge of at least one or more of the following languages C#.NET (preferred), SQL and JavaScript. A significant understanding of one or more of the following: ASP.NET/Web Applications, ¬MS Visual Studio, MS SQL Server/SSRS, Azure DevOps (VSTS) or¬ GIT would also be desirable.

What is essential is that you:
• Are dedicated to producing clean, testable and highly maintainable code;
• Can thrive in a collaborative working environment;
• Want to help and support more junior team members, and
• Can communicate effectively at all levels
Ideally as a Senior in our team we are looking for people that have:
• A degree/HND in a computer science, engineering discipline; or
• Equivalent software development and testing experience with a proven ability to manage and deliver software projects following full lifecycle agile methodologies.
It would great if you have experience with Cloud Technologies, particularly Microsoft Azure, or if you come from a background in graphics technology (particularly within the packaging sector) – but don’t worry if you’re not.

Benefits:

At SGSCO you’d be a key part of our global software engineering department joining one of our awesome software development teams, working under instruction from a mentor alongside analysts, testers and developers producing business critical software. We offer a good development path with a mentor to support you on your journey.

• Salary of up to £33,000 (dependent upon experience)
• 25 days annual leave (+ 8 public days)
• Pension scheme
• Private health insurance

Location:

This is a remote position. Our head office is based in Hull, not far from the Deep, with onsite parking and the city centre just a short walk away.

Who are we:

SGSCO is a global collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in the UK, Europe, North America and Asia, SGSCO boasts a diverse client base consisting of many well-known global brands.

JOB DESCRIPTION

Job title: Project support

Reports to: Project Manager

Location: SGS & Co Netherlands, Amsterdam

JOB PURPOSE:

Responsible for the accurate data entry of the clients briefs / orders into the MySGS system. Responsible for supporting the Project manager with admin duties and updates on status of projects.
To liase with Project Manager and client on all existing and forthcoming projects to ensure clients expectations are met. Within the capacity of Project Manager you will be expected to uphold and develop the client relationship and ensure consistent quality of work produced and ensure smooth transition of new processes and procedures.

PRINCIPAL ACCOUNTABILITIES:

Client service

• To support the Project Manager in liaising with the client on existing, and forthcoming projects, including the planning and development of plans to complete those projects within the client time scales and to the quality levels expected.
• To oversee client briefs accurately to optimise production.
• To liaise between the client and the SGS & Co production facility to ensure all information is correctly interpreted both creative and timings.
• To uphold and represent the company on a daily basis, developing relationships with all relevant stakeholders.

Internal Communications

• To facilitate internal communication through sgsco production facility on the progress of all jobs
• Together with the Project manager take responsibility for all work placed within Tamworth departments.
• Ensure accurate data entry and collation into MySGS System
• Ensure excellent communication with your Project manager
• Ensure data is organised and up to date.


Internal Systems

• To use MySGS and other systems in accordance with standardised work procedures to ensure work schedules are adhered to and an accurate permanent record is maintained.
• To understand the importance of using systems and to monitor and record progress on all jobs
• To oversee that all project details are documented through the system.
• To continually maintain system so all information is correct for client and partners.
• To adhere to all internal processes in place for artwork and repro
• To adhere to all reporting processes set up within the department

Commercial and Strategic

• Work with team to manage workload distribution

Account Development

• Report all activity each month and provide proactive forecasting to facilitate the planning of upcoming workload and production resource.

Quality Control

• Support the Project manager to oversee the costing information is correct and carried out immediately on completion of a job so that invoices are timely and accurate for your team
• To oversee that all jobs are proofed and signed off through relevant departments.
• To communicate priorities to all relevant parties to ensure timelines are respected.

Additional Responsibilities
• Demonstrate good communication skills.
• Demonstrate a keen eye for detail.
• Show strong organisational skills with all aspects of their team, including holiday cover.
• Fluid in Dutch and English

We're looking for Freelancers, Temporary workers or Permanent staff !

This role will be associated with one of our UK office locations with remote working available.


Role:
Responsible for the overseeing of customer service activities relating to the supply of SGS goods and services to our blue-chip client. To uphold and develop the client relationship and ensure consistent quality of work produced.

Qualifications / Requirements:
• Proven client services experience in the packaging graphics industry.
• Good general managerial skills, including interpersonal and client service skills, administrative and financial efficiency, effective prioritisation of projects and the ability to cope under pressure in a fast-paced environment
• Excellent use of Microsoft packages.
• Broad technical knowledge of various printing processes, including flexographic Gravure, Litho.

Responsibilities:
You will have one main goal to focus on, the delivery of top class customer service based on measurable key performance indicators and quality control. You should have a good understanding of reprographics, print and knowledge of the FMCG industry.
Key Responsibilities
• To liaise with the client on existing, and forthcoming projects, including the planning and development of plans to complete those projects within the client time scales and to the quality levels expected.
• To oversee and input client briefs accurately to optimise production.
• To liaise between the client and the production team ensuring all information to enable production is clear, concise and delivered within timeframe
• To uphold and represent the company on a daily basis, developing relationships with all relevant internal departments and client partners alike whilst maintaining a professional attitude at all times
Skills
• Demonstrate an understanding of the client and work that the client produces
• Show strong organisational skills within all aspects of their team including Holiday cover and dealing with client escalation issues in a calm and effective manner
• Demonstrate influencing skills and an ability to lead the client’s decision making
• Effective communication skills and the ability to provide client updates
• Astute attention to detail
Internal Systems
• To use MySGS in accordance with standardised work procedures to ensure work schedules are adhered to and an accurate permanent record is maintained.
• To use any client based or web-based industry briefing and approval system in accordance to standardised work procedures
• To understand the importance of using systems and to monitor and record progress on all jobs
• To continually maintain system so all information is correct for client and partners.
• To adhere to all internal processes in place.
• To adhere to all reporting processes set up within the department
Commercial and Strategic
• Support the financial process, ensuring that jobs are closed immediately on completion so that invoicing is timely and accurate.
Quality Control
• To oversee that all jobs are proofed and signed off through relevant departments within the client.
• To communicate priorities to all relevant parties to ensure timelines are respected.

Role:
Responsible for the overseeing of customer service activities relating to the supply of SGS goods and services to our blue-chip client. To uphold and develop the client relationship and ensure consistent quality of work produced.

Qualifications / Requirements:
• Proven client services experience in the packaging graphics industry.
• Good general managerial skills, including interpersonal and client service skills, administrative and financial efficiency, effective prioritisation of projects and the ability to cope under pressure in a fast-paced environment
• Excellent use of Microsoft packages.
• Broad technical knowledge of various printing processes, including flexographic Gravure, Litho.

Responsibilities:
You will have one main goal to focus on, the delivery of top class customer service based on measurable key performance indicators and quality control. You should have a good understanding of reprographics, print and knowledge of the FMCG industry.
Key Responsibilities
• To liaise with the client on existing, and forthcoming projects, including the planning and development of plans to complete those projects within the client time scales and to the quality levels expected.
• To oversee and input client briefs accurately to optimise production.
• To liaise between the client and the production team ensuring all information to enable production is clear, concise and delivered within timeframe
• To uphold and represent the company on a daily basis, developing relationships with all relevant internal departments and client partners alike whilst maintaining a professional attitude at all times
Skills
• Demonstrate an understanding of the client and work that the client produces
• Show strong organisational skills within all aspects of their team including Holiday cover and dealing with client escalation issues in a calm and effective manner
• Demonstrate influencing skills and an ability to lead the client’s decision making
• Effective communication skills and the ability to provide client updates
• Astute attention to detail
Internal Systems
• To use MySGS in accordance with standardised work procedures to ensure work schedules are adhered to and an accurate permanent record is maintained.
• To use any client based or web-based industry briefing and approval system in accordance to standardised work procedures
• To understand the importance of using systems and to monitor and record progress on all jobs
• To continually maintain system so all information is correct for client and partners.
• To adhere to all internal processes in place.
• To adhere to all reporting processes set up within the department
Commercial and Strategic
• Support the financial process, ensuring that jobs are closed immediately on completion so that invoicing is timely and accurate.
Quality Control
• To oversee that all jobs are proofed and signed off through relevant departments within the client.
• To communicate priorities to all relevant parties to ensure timelines are respected.