Working with Us

Current Vacancies

Administration

Administrative Assistant

Barcelona

Job Ref
JOB0002678
Location
Barcelona

Our Company:
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

Responsibilities:
Under the responsibility of the Operations Manager and the Production Manager within the agency, you will assist them in their daily missions:
• You are in direct contact with project managers, production, and suppliers.
• You will be operational support in the administrative management of projects.
• You will participate in the editing and tracking of invoices and quotes.
• You participate in establishing monthly billing and monitoring project budgets and projects.
• You will perform administrative tasks for the managers of the agency (chart tracking, reporting, customer reminders ...).

Your profile:
• Spanish & English Professional level required
• Administration studies + 1 / 2 years higher education
• Proficient in Microsoft Office Pack
• You like teamwork and have good interpersonal skills
• Rigorous and motivated, you are interested in the Graphic Design area
• Desirable Experience in similar position

Location & duration:
• Barcelona, Esplugas de Llobregat
• Full-time and Permanent contract
• Position to be filled ASAP

Function
Administration
Status
Full Time
Type
Permanent


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Customer Service

Senior Project Manager (Packaging) Paris

Paris

Job Ref
JOB0002809/ JOB0002545
Location
Paris

Our Company :
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client first customer service. We bring the world’s best brands to life and set them up for success in a modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

Responsibilites:
Working with the Account Manager, you will be the first point of contact for Client’s Marketing teams in the coordination of packaging / e-commerce development projects.
Ensure the daily coordination of the production: manage workflows, summarize information received from the customer, follow-up of the quality of the production, ensure deadlines are met.
Point of contact for technical aspects: participation in technical meetings (launch of range, contact with the printers, etc.), press passing, technical point of contact for proof management.
Business development and optimization of the quality of our services.
Administrative coordination for invoicing.

Requirements :
High school diploma +4 / 5 years of higher education
Professional English & French required
At least 5 years of experience in a similar position
Possess very good technical skills, excellent knowledge of the graphic chain and packaging (artwork and reprography), printing processes (offset, flexo, rotogravure), proofing and color management
You like working on a team and have good interpersonal skills.
You are organized, rigorous and proactive.
Proficient in Microsoft Office Pack
Knowledge of Illustrator and Photoshop preferred

Timelines:
Job based in Paris,
Hybrid arrangement
ASAP

Function
Customer Service
Status
Full Time
Type
Permanent


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Design

Artwork Project Manager

Munich

Job Ref
JOB0002875
Location
Munich

Artwork Project Manager (APM)

Packaging is a strategic element of the marketing mix and an enduring face of
the brand. This role is the gatekeeper to ensure client brands are best
represented on pack, produced with accurate content and adheres to quality and
safety standards. Position is client facing, requires communicating and tracking a
high volume of projects from the initial brief to completion, often against very tight
deadlines.

Qualifications / Requirements:
- A high degree of fluency in English – both spoken and written
- Experience in retail packaging design and/or artwork management an
asset
- Print production knowledge an asset
- Direct client experience
- Understand corporate guidelines and be able to clearly communicate to an
artwork team

Duties & Responsibilities:
- Serves as key liaison between agencies, client and SGS stakeholders
- Manage artwork from design through to print
- Collect cross-functional information required from stakeholders
- Lead and champion the cross functional approval process
- Manage communication from multiple locations worldwide
- Brief off site production studios
- Maintain and manage product launch timelines using client based online
tool

Skills:
- Ability to multi-task, prioritize, and remain well-organized
- Must be a team player with great problem-solving skills, positive, proactive
and adaptable to a fast-paced environment
- Professional and effective communicator
- Good judgment and customer focus are fundamental qualities
- Assertive and action oriented
- High sense of ownership for project success
- Ability to build relationships
- Strong and professional under pressure

Function
Design
Status
Full Time
Type
Permanent


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Senior Designer

Birmingham

Job Ref
JOB0002397
Location
Birmingham

We are looking for a super creative Senior Graphic Designer or you’ll be a strong Middleweight Designer looking to take the next step up who has agency experience, ideally working on branding, shopper activation in retail and point-of-sale. If you’re passionate about FMCG and would love to work with some of the UK’s biggest confectionary brands, this could be a fantastic move for you. The role is permanent, full-time and based in Birmingham with flexible working. We are not permitted to advertise the salary however please be assured it is highly competitive and based on experience.

As Senior Graphic Designer you will join a thriving creative studio team of 30 and work alongside Design Directors, Senior Designers, Midweight Designers and Creative Artworkers who all work together to collaborate and support each other with any tasks large and small. You will be focused on brand activation and the shopper journey and develop designs for a range of on-pack visual communications and point-of-sale, creating a final suite of work that fits together seamlessly as a campaign. With the increase of digital you will need to create animated campaigns in After Effects whilst still showcasing your flare to expand the brief. You will immerse yourself in the brands you work with and become a guardian of the visual language and strive to deliver creative excellence across all projects including conceptualisation, design development, crafting and finalisation.

About you:
You will have a minimum of 6 years’ experience ideally from an agency or agency environment, where you will have worked on FMCG brands. Your portfolio demonstrates your familiarity with the shopper journey and an understanding of branding & packaging, animation and point-of-sale. You have a strong eye for detail and a passion to challenge all things creative are looking to up-skill and take on your next challenge working with global brands. You are highly proficient in the Adobe CC suite, specifically After Effects, Illustrator, Photoshop and InDesign. You feel confident presenting your work to colleagues and clients, able to rationalise your ideas with good awareness of current consumer behaviour and trends.

What's in it for you?
• Competitive salary depending upon experience
• Private Healthcare
• Life Assurance scheme
• 25 days holiday + 8 public holidays
• Buy more holidays scheme
• Health Assured Employee Assistance Programme
• Cycle to work scheme
• Recognition program
• Levy accredited qualifications
• Apple purchase discount scheme

Location:
Depending on the individual, you’ll be either based in our studio in Fort Dunlop, Birmingham with onsite parking and multiple eateries or you can be based at our London studio in Waterloo, where you’ll have everything, you need within walking distance. Working from either of our spacious studio’s you’ll be surrounded by a team of young creatives and at times will be expected to be flexible on location between both offices if needed.

Who are we?
Marks fuels brands to move fast, move forward and move confidently. We are a brand experience agency created to meet the unique and dynamic conditions of today’s market. Delivering insight-driven, innovative, and strategic experiences and pack design for both premium and FMCG brands. Providing our clients with fluid, day-to-day design leadership and/or game-changing provocation and fresh thinking.
Marks is a global brand experience agency with 4 studios located in Europe: London, Birmingham, Amsterdam, and Paris. Enthusiastic with all our creatives, we enjoy working hard and playing hard, a team focused purely on results and thrive to deliver out of this world designs. Are you ready to be a Marks player and nurture your inner drive? Now is your chance!

Function
Design
Status
Full Time
Type
Permanent
Hours
Full TIme


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Senior Account Manager (Packaging Design)

Paris

Job Ref
JOB0002252
Location
Paris

About Marks
We are a global brand experience agency with multiple locations — across continents, time zones and geography. Coming together, we deliver both global vision and local intelligence.
In Europe, we have studios across London, Birmingham, Amsterdam and Paris.
We are uniquely constructed to enable brands to win in an age of constant change. Our focus is on using design to amplify brands in the most effective and efficient ways possible and deliver it globally.

Our Culture
Enthusiastic about creativity and design, Marks is a genuinely friendly, fun and engaging place to work. Whilst we all have very serious work to do, we are emphatic that our employees should have the most rewarding experience at work we can possibly give them in a business environment. We believe in nurturing diverse talent and bringing together a team of creative and business-minded people with perspectives from all over the world to create a vibrant environment full of ideas, opinions, and experiences.

Marks is looking for a Senior Account Manager.
The Senior Account Manager will be based in our office in Paris.
Being fluent in English and French is imperative.

Key requirements:
- Ability to do project management and juggle many jobs at the same time.
- Ability to build customer relations to establish contacts and gain the trust of contacts within the client's marketing and sales teams.
- Autonomous, self-driven and able to have a proactive approach to business development with an eye/ear for opportunities to develop.
- Able to think both in terms of brand design (design pack), brand activation (promotions/POS/animations) or even brand strategy if required.
- Being fluent in English and French is imperative.

The Senior Account Manager is accountable for:
• Growing revenue by selling across Marks’ capabilities; taking responsibility for monthly revenue targets and cascading down weekly targets to Account Managers
• Structuring and leading productive client conversations at all levels, moving things forwards
• Building my brand, design and business knowledge to add value to client briefs, presentations and workshops
• Excellence by example across:
• Our work: project plans and timely delivery, cost proposals, contact and status reports, project trackers
• Our finances: accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures, chasing payment
• Partnering with Design and Resource Management ensuring we effectively manage resource

The Senior Account Manager needs the following skills and experience:
• Understanding of brand management,life-cycle and strategic design process
• Managing difficult conversations, keeping people focused on resolutions
• Presenting with confidence
• Excellent project management skills
• I’m a ninja with MS Office (Word, PowerPoint, Excel) and Keynote
• 4-6 years of experience within a Brand or Design/Packaging agency, in Client Service roles
• Emerging coaching and mentoring skills
• Commercial acumen
• The wider financial process and compliance
• A degree or equivalent, in Marketing, Advertising, Design or related field

Function
Design
Status
Full Time
Type
Permanent
Hours
Full Time


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Senior Designer

Amsterdam

Job Ref
JOB0002048
Location
Amsterdam

Senior Designer
Marks, part of SGS & Co Amsterdam, North-Holland, Netherlands (On-site)

About Marks
We are a global brand experience agency with multiple locations — across continents, time zones and geography. Coming together, we deliver both global vision and local intelligence.
In Europe, we have studios across London, Birmingham, Amsterdam and Paris.
We are uniquely constructed to enable brands to win in an age of constant change. Our focus is on using design to amplify brands in the most effective and efficient ways possible and deliver it globally.

Our Culture
Enthusiastic about creativity and design, Marks is a genuinely friendly, fun and engaging place to work. Whilst we all have very serious work to do, we are emphatic that our employees should have the most rewarding experience at work we can possibly give them in a business environment. We believe in nurturing diverse talent and bringing together a team of creative and business-minded people with perspectives from all over the world to create a vibrant environment full of ideas, opinions, and experiences.
Our Amsterdam Studio is growing rapidly, and we are looking for a talented Senior Designer who is bursting with enthusiasm and ideas to join our creative team.

The role I’ll play:
As an excellent designer with a passion for problem-solving and creating memorable designs, you’re eager to learn new aspects of the business with a proactive attitude and approach. You’re truly passionate about all things design.
A conceptual thinker with strong typographic skills and attention to detail, you can consistently demonstrate the ability to execute with excellence, creating great work for our clients.
You know how to challenge a brief and produce exceptional work, maintaining the brand experience across concepts and channels.
You can guide others against the brief, leading Middleweight and Junior team members; ensuring our creative thinking goes deeper, our execution becomes more powerfully consistent and presenting with a clear rationale to clients.

In this role, you will be accountable for:
•Acting as a deputy for the Design Directors, guiding others to strengthen their work, deepen their creativity, challenge the brief more thoroughly, approving in their absence.
• Consulting with Client Service to understand the client's need, adding insight and richness to the design brief. Advise on resources and timings when needed.
• Being a team player. Actively helping others stay on track, being a support for their creativity, managing expectations and risk when things change.
• Producing creative that challenges and moves beyond the brief, is embedded in the insight and is activated with powerful consistency.
• Presenting with confidence and clarity and objectivity, enabling debate, taking on board the views of others and positively giving feedback to drive improvement.
• Championing and following our file set up, file naming and server filing procedures.

You will benefit from these skills and experience:
• 4-8 years experience within a Brand/Packaging Design agency in Design roles
• Experience in branding, packaging and corporate identity
• Deep understanding of print production, materials and finishes
• Adobe CC, Office but also understand the power of a sketch
• A degree in Graphic Design, Product Design, Illustration or related field. Grounded working knowledge of the usual Adobe software (InDesign, Photoshop & Illustrator).
• Overall experience in branding, packaging and corporate identity
• An ability to translate design briefs into compelling creative solutions
• Emerging client presentation skills, discussing, defending design
• Stakeholder management and influencing
• Understanding of strategic, creative and commercial aspects of brands and the world they inhabit
• Coaching and mentoring skills
• A great portfolio that shows conceptual thinking in the world of FMCG, healthcare brands are a plus

Function
Design
Status
Full Time
Type
Permanent
Hours
Full Time


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Human Resources

HR Advisor

Paris

Job Ref
JOB0002911
Location
Paris

SGS&CO has an immediate opening for a multi-European country HR Advisor

The role:

The HR Advisor is mainly based in France but he/she will work across multiple European countries (Germany, The Netherlands, Spain…).

As an HR Advisor your main responsibility will be to offer advice to key stakeholders of the business on matters such as personnel administration, employee relations, absences, performance reviews, disciplinaries and grievances.

Overall, the HR Advisor is responsible for a variety of HR tasks, ensuring all policies are consistent and that all HR queries are dealt with promptly and reliably. Ensuring that high standards are adopted and met through all aspects of HR within the business is key.
HR Advisor will encompass the full scope of Human Resources activity within their area of the business.

Key Responsibilities:

• You will act as the point of contact for hiring managers, employees and other HR team members regarding HR general enquiries
• Monitoring, review and update all HR policies and ensuring these are in line with the current legislation
• Informing employees of their rights and entitlements and keeping them up to date on any changes that are made
• Managing employee relationships, responding to any queries or problems that they have and managing their expectations
• Handling HR matters reliably and in accordance with legal requirements
• Supporting the HR Business Partners with various capability investigations, including grievance and disciplinary
• Assist the business with the PDR process
• Follow internal processes to ensure documentation of work and clear audit trails
• Actively support and identify measures and processes to reduce business costs, whilst maintaining corporate and local policies and practices.
• Help develop, implement and measure employee and process improvements across the sites of responsibility and group business
• Encourage employee engagement
• Identify training needs and partner with the learning organization to successfully execute programs. Follow up to ensure training objectives are met.
• Partner with managers to ensure a smooth onboarding process for new employees.
• Work closely with the Payroll team
• Work on a variety of HR projects

Skills and abilities:
• Bachelor’s degree or MBA in HR, Business Administration, or related field and a minimum of 2 years of experience in a HR Advisor role, ideally within a global organization and multicultural environment.
• Organisational and administrative skills
• Experience in an HR environment
• Advising and working with senior members of staff
• IT programs and HR systems
• Personable with strong communication and relationship building capabilities across all levels of the business
• Driven and determined
• Practical and logical; able to solve problems quickly
• Legal knowledge on French labor law and ideally Spain & Netherlands labor law
• Fluency in English and French required.
• Eligibility to work in the EU required.

Type of contract: 6 months contract
Work arrangement: Hybrid
Start date: As soon as possible
Location: Paris

https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.

SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

Function
Human Resources
Status
Full Time
Type
Temporary Contract


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Senior HR Business Partner/Director - Europe

Paris

Job Ref
JOB0002218
Location
Paris


SGS&CO has an immediate opening for a full time-based in either France/Germany or Netherlands Human Resources Business Partner/Director.
The Senior HR Business Partner/Director will report to the Senior Vice President Human Resources based in the UK.

The post holder will have proven experience and a strong toolkit in the following.
· Organisational Design
· Employee Relations
· Change Management
· Continuous Improvement
· Performance Management
· Talent Acquisition
· Culture & Engagement


In this role, you will be accountable for:
· Implementing and leading continuous improvement measures on all HR related processes and practices across Continental Europe.
· Providing strategic and day-to-day leadership to drive the delivery of the business’ HR plans.
· Acting as the trusted advisor for senior stakeholders and leaders in the business.
· Leading the Continental Europe HR team (Payroll and HR Generalist).
· Using experience, skills, and knowledge of the HR industry to make an impact in key areas such as change management, organisational design, employee engagement and succession planning.
· Providing HR policy and guidance and organizational insight on business restructures, and succession planning to management.
· Analysing trends and metrics within the business relating to people and providing feedback and solutions to stakeholders.
· Providing day-to-day performance management guidance to leaders (e.g.: coaching, counselling, career development, disciplinary actions).
· Working with managers to resolve complex employee relations issues and addressing grievances.
· Working closely with the leadership and management teams to improve work relationships, build morale, and increase productivity and retention.
· Partnering with leaders/managers to execute salary reviews, performance reviews and annual talent reviews including succession planning.
· Partnering with leaders/managers to ensure an adequate onboarding process for all new employees.
· Identifying training needs and partnering with the learning organization to successfully execute programs. Follow up to ensure training objectives are met.
· Ensuring fairness, consistency, and alignment with the company principles on all HR decisions.

Work closely with the Talent Acquisition team across CEU in order to :
· Identify organization and business talent needs
· Support the development of candidate pipelines to support these needs.
· Ensuring best-in-class candidate experiences in line with SGS&CO’s standards for excellence.

About You:

· Strong HR professional skills, knowledge, and significant experience of application of country-specific employment legislation to individuals and groups (particularly in France, Spain and the Netherlands)
· Excellent relationship building and influencing skills
· The ability to identify and diagnose issues impacting the areas of support and/or the wider business.
· Excellent communication skills, verbal and written - a high level of competence in the English language is needed, any other languages would be a plus.
· Strong problem-solving skills, combining HR knowledge and skills with a commercial mindset.
· Well organised and resilient to be able to work at pace on multiple priorities.
· Ability to work with minimal supervision, using own initiative to solve problems, achieve targets and meet objectives regardless of the pressure of work.
· Robust understanding of HR systems and processes

Skills and Qualifications:
· Qualified candidates will possess a bachelor’s degree or MBA in HR, Business Administration, or related field and a minimum of 10-15 years of experience in HR roles.
· Strong Legal Knowledge of Europe and related countries specific to role particularly in France, Spain and the Netherlands (other countries include Belgium, Germany, Switzerland and others).
· Trustworthy and empathetic with the ability to examine issues from multiple viewpoints and cultural lenses.
· Robust interpersonal skills with evidence of teamwork, collaboration, and confidentiality
· Stay aligned to SGS&CO’s culture and values:
· Be flexible and adaptable to changing situations
· Be customer focused
· Strong Team Player


Locations: Flexibility
Based in France (Paris 15e) or Germany or the Netherlands

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

Function
Human Resources
Status
Full Time
Type
Permanent
Hours
Full Time


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Corporate Recruiter

Remote - WFH

Job Ref
JOB0002463
Location
Remote - WFH

SGS & Co is looking for a confident and energetic Corporate Recruiter for Production, Commercial, Sales, Shared Services, and Design in all of Europe.

Location: remote - the UK or Europe
It is a 6-month definite contract initially (may be renewed).
Fluent in English and conversational level in French

In this critical role, you’ll be expected to deliver an outstanding in-house ‘end to end’ recruitment service globally. You will work closely with business managers and recruiting managers. You’ll ensure resourcing needs are consistently fulfilled; sourcing and supplying quality candidates.
An important part of this role will require a particular focus on metrics, data, processes, and compliance.
The Corporate Recruiter will report to the Head of Global Talent Acquisition.

In this role you will be accountable for :
• Contributing to the execution of the strategic vision related to the employment brand, talent acquisition tools, processes, and systems in addition to driving a positive candidate experience.
• Delivering all aspects of the recruitment service from briefing, advertising, sourcing, shortlisting screening, interviewing, selecting, and offering to candidates within agreed timeframes.
• Using own networks and talent pools to proactively headhunt, as well as using all available methods to source candidates, including social media, LinkedIn, and Job Boards.
• Developing strong relationships with hiring managers across the business, understanding their current and ongoing recruitment requirements.
• Supporting managers with the creation of quality job descriptions.
• Advising hiring managers on job appropriate psychometrics and testing and assisting with the interpretation of results.
• Managing risk through ensuring policies and practices are adhered to and compliant with employment law and regulations, working closely with others to implement changes to practices as needed to meet regulatory and legal requirements.
• Creating a wide range of ad hoc, weekly and monthly reports, statistics and trends analyses related to recruitment.
• Driving continuous improvement through managing performance metrics. Meet budget/forecast goals in quantitative measures.
• Maintaining accurate candidate tracking data in the applicant tracking system.
• Focusing on delivering an exceptional candidate experience to every applicant at each stage of the process.
• Identifying and evaluating trends in recruiting, including local conditions, economic conditions, and competitive institutions to develop innovative strategic plans to respond quickly to these trends. Identifying trends from the ATS, market research and candidate feedback.

You will benefit from the following experiences and skills:
• Solid experience as a recruiter gained in-house and via a professional agency. Extensive experience in proactive sourcing and identifying passive candidates.
• Ability to successfully manage multiple projects and tasks in a rapidly changing, fast-paced environment.
• Excellent communication and influencing skills, professionalism, integrity, and executive presence.
• Demonstrated ability to effectively manage client relationships at all levels and develop a strong, consultative-style partnership.
• Experience in leading a small team desirable.
• Fluent in English and conversational level in French
• Global mindset critical

Function
Human Resources
Status
Full Time
Type
Temporary Contract
Hours
Full Time


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IT

Business Analyst

Paris

Job Ref
JOB0002695/ JOB0002850
Location
Paris

Do you love working with household-name clients, putting your technical mindset and client-facing skills to good use while implementing new and exciting technology?
Do you thrive on the satisfaction of doing a great job for your clients?
As a Business Analyst at SGS&Co you will be working within the Client Facing Technologies team. Your focus will be to work with our clients to ensure their successful implementation and ongoing use of our configurable software-as-a-service technology platforms; acting as the central point of contact for requirements gathering, configuration, deployment and success management of technology solutions on their behalf.


Location: Paris, France
Work arrangement: Hybrid (usually 2 days WFO and 3 days WFH)
We are also based in Paris, 15th arrondissement.

About the role:

You'll be managing a portfolio of clients, working with them to gather requirements, conduct workshops, solve problems and match customer needs to system capabilities.
You will manage system configuration, testing and implementation of the chosen options, plan and oversee customer implementations to make sure they’re delivered on time and achieve the desired benefits, and will also manage training, hyper care, and have involvement with ongoing system evolution to add new capabilities according to evolving client needs.
You will lead projects of a technical nature such as API/System integrations between customer systems and SGS&Co client-facing technology products, using integration-platform-as-a-service (iPaaS) tools and scoping requirements for custom development where needed.
As client liaison, you will be working with our Development, Support and Infrastructure teams to ensure optimal service delivery and intervene in escalated issues to ensure continued client satisfaction


About you:

You will have prior experience liaising with external clients in a technology environment in a Business Analyst, Project- or Implementation Manager context, ideally with a background in deploying configurable Software-As-A-Service (SaaS) products.
You will be a great communicator and problem solver who is passionate about technology and able to work independently, liaising with internal and external teams to achieve optimal results. You will be able to manage varied responsibilities, from requirements analysis and system configuration to project management and training delivery. You will be a self-starter, pro-actively undertaking learning where required to ensure you are seen by our clients as a Subject Matter Expert who adds value to their organisation and relationship with SGS&Co.

Mediabox is a web-based workflow management solution, owned and developed by SGS&Co, which helps major brand owners to develop and approve their content, from the physical to the digital shelf. The Mediabox modules allow us to involve the right stakeholders at the right stage and get things approved right on time and with confidence. Take a look at our website: https://www.mediabox.com/

https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full Time


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IT Workflow System Engineer (Esko)

Paris

Job Ref
JOB0002464
Location
Paris

SGS&CO is looking for an IT Workflow System Engineer with strong experience in installing, configuring and managing Esko Artwork Automation Engine systems.

Location: France, Paris 15.
Work arrangement: hybrid (2 days in the office).
Being fluent in English and in French is critical for this role.

The role
The IT Workflow Systems Engineer (Esko) is primarily responsible for installing, configuring, maintaining and supporting mission-critical prepress production technologies.
The position is also responsible for innovating to improve automation for the purpose of quality improvement, cost reduction and shrinking timelines through the elimination of non-value added activities, such as data entry, file transmission, file organization, etc.
The IT Workflow Systems Engineer will contribute to improving production operations in alignment with business goals and client demands.
The IT Workflow Systems Engineer will advise to synergise between client-facing technologies, production prepress systems and other 3rd party applications.

Primary Responsibilities and Accountabilities:
• Analyze – Workflow practices, measuring key steps by line of business, department or client services group.
• Document – Procedures, processes and prepare solutions.
• Configure – Business applications to improve yield, performance, scalability and quality.
• Innovate – Devise solutions that improve time, quality and cost metrics.
• Program – Script systems to improve automation on task and cross-functional levels.
• Deploy – Deliver mission-critical business applications with a high degree of reliability with a goal of timely, defect-free installation.
• Support – Ensure that systems are regularly maintained and that support incidents are responded to efficiently, effectively and professionally with a high standard of accountability and customer focus.

You will benefit from the following skills and experience:
• Fluent in English and in French
• Experience in installing, configuring and managing Esko Artwork Automation Engine systems
• Experience in prepress/print environment is of value
• Familiarity with PHP7 and Laravel framework is of value
• Advanced experience in workflow automation for packaging pre-media production
• Familiarity with XMP, XML, JDF and JMF languages/standards
• Experience with Adobe Creative Suite, Microsoft Office, FileMaker, SQL databases is of benefit
• Experience in Digital Asset Management is of benefit
• Ability to create Apple/Javascript Scripts is of benefit
• Ability to document Functional Requirements for development
• Bachelor’s Degree from an accredited institution in Computer Science, Engineering, Graphic Arts or related category
• Experience in Azure with Microservices and APIs is of benefit

https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of over 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.
SGS & CO is a global collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in Asia, Europe and North America, SGSCO boasts a diverse client base consisting of many well-known global brands.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full Time


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Print Technician - Frankfurt

Frankfurt

Job Ref
JOB0002788
Location
Frankfurt

SGS & Co is looking for a Print Technician (also called a Managed Print Service Operator).

Location: Frankfurt / Main, Germany
Shift work pattern:
- On-Site times: morning shift: 07am - 1:30pm and late shift 1:30pm - 7pm
On-call rotation:
Mon-Fri morning on-call times from 06 am - 07 am
Mon-Fri evening on-call times from 7 pm-9 pm
Weekend and Public Holidays on-call times from 9 am-9 pm

In this role, you will be accountable to:
>Installation of new multifunctional devices
>Replacing hardware being out of order
>Regularly and on-demand replacing supplies/consumables (cartridges, staples, waste containers etc.)
>Completing visual examination of multifunctional devices
>Managing on-site hardware/software & consumables inventory
>Wiring up multifunctional devices
>Completing simple status checks as to software on multifunctional devices, comparison with the intended state as documented
>Monitoring Printer Status and faults via Print Server Interface and Tools
>Diagnosis of simple fault states (based on information displayed by the equipment, unmistakable error messages, simple control measurement)
>Execution of Simple configuration tasks based on specifications
>Installation of firmware
>Simple Installation of software changes for bug-fixing or extinguishing vulnerabilities (e.g. patches, updates)
>VIP support i.e. end-user-support in functional aspects, on-site troubleshooting should there be any issue.
>Documents and reports all MFP meter reads on a monthly basis

You will benefit from the following skills and experience:
>Basic knowledge of Microsoft office and windows based application
>Good technical knowledge of print devices, here Multifunctional Printer.
>Proficient level in English
Competency Requirements:
>Service level attitude
>Positive attitude
>Available to the client and excellent customer service

Our Company : https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent


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Application Support (Level 3/Senior)

Remote - WFH

Job Ref
JOB0002811
Location
Remote - WFH

SGS & CO is looking for an experienced Application Support Analyst.

It is essential that you can communicate in French and English, written and verbal and can travel to our client's site in Clichy to collaborate with them;
The client is a French personal care company headquartered in Clichy.

The Location: UK and France.
This is a remote working position.

You will work in a modern supportive, valued and agile software development environment.
At SGS & CO you’d be a key part of our global software engineering department working under instruction from a mentor alongside product owners, business analysts, support agents, software testers and developers producing business-critical software. We offer a good development path with a mentor to support you on your journey.

Working closely with our existing application support teams, your activities will include:
>Perform advanced troubleshooting;
>Update knowledge bases articles with solutions performed;
>To examine potential areas for Service Improvement and raise proposals with the Support Manager;
>Centralize support data across regional entities;
>Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis;
>Prepare and organize internal training including the related documentation;
>Recognize and escalate difficult technical issues to appropriate resources;
>Maintain good working relationships with local departments as well as teams located in other countries;
>Able to multi-task and work issues at the same time;
>Direct phone conversations with end-users;
>Handle incoming tickets and provide clients with updates;
>Provide world-class customer service while helping customers;
>Configure the software when necessary, test and adjust it in an agile manner;
>Ensure that customers adopt the solution and remain actively involved in addressing their needs;
>Participate in the enrichment of our product roadmap and global expansion.

You will benefit from the following skills and experience:
>be an experienced support consultant with excellent incident management skills who is looking for the next step up.
> have 3 years of experience in application support or;
> be a recent graduate with experience in the industry;
>Strong customer service and support focus with a desire to deliver a high-quality service;
>Outstanding incident management skills;
>Experience in providing services to agreed SLA’s;
>Logical and analytical approach to problem analysis;
>Strong organizational and planning skills;
>Proven problem-solving skills;
>Can thrive in a collaborative working environment;
>Excellent interpersonal and communication skills at all levels (written and verbal);
>Comfortable communicating directly with customers;
>Experience in gathering data for and reporting on support KPIs.
>Ideally, we are looking for a person who is experienced in working with ServiceNow;

https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of over 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.
SGS & CO is a global collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in Asia, Europe and North America, SGSCO boasts a diverse client base consisting of many well-known global brands.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full TIme


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IT Support Technician (Design)

Birmingham

Job Ref
JOB0002647
Location
Birmingham

Marks is looking for an IT Support Technician to join the Operations team.
The Operations team enables our studios to work as one agency across multiple locations – The IT Support Technician will be responsible for the general maintenance of defined computer equipment and for the resolution of identified technical problems for IT goods and services at Marks Design UK and Amsterdam.

In this role, the IT Support Technician is responsible for completing IT maintenance and support tasks, as well as managing the relationship between the IT Helpdesk.
The IT Support Technician ensures that IT support requests are managed effectively and responded to in a timely manner, either by completing requests themselves or raising them with our helpdesk where necessary.

Location: Fort Dunlop, Birmingham, UK

You will be accountable for the following:
IT Support
>Provide telephone, email and desk side support to staff across Marks EU
>Complete any other tasks as requested by your line manager or a senior member of staff
>Ensure completion of backup tasks and scheduled tasks
>Occasionally carry out specific tasks outside of normal working hours
>Skills and knowledge required in areas such as desktop support, networking and server operating systems
>Travel to other Marks locations ( London & Amsterdam) will be required when needed

Software
>Make software available to appropriate customers as requested
>Ensure the anti-virus software is installed, kept up to date and working properly on all customers stations, where appropriate
>Assist in maintaining corporate security policies.
>Provide troubleshooting resolution and updating/upgrading of software to customers
>Troubleshooting and administering OSX / Windows / Microsoft Office and Adobe CC

Hardware
>Maintain customers' computer peripheral equipment, as requested
>Assist other technicians where required
>Liaise with external suppliers for the repair of equipment under warranty or maintenance contract
>Provide troubleshooting resolution and updating/upgrading of hardware to customers
>Assist with and provide support/troubleshooting for server hardware

Network Management
>Carry out routine network maintenance tasks
>Provide technical support for all users

You will benefit from these skills and experience:
>Positive communication style and resolutions skills
>Minimum of 5 years as an I.T. support professional
>Experience in support macOS is essential
>Experience with both Windows Server and desktop is essential.
>Experience in CGI platforms ( Maya, Vray , Shotgrid) is a plus.
>Experience in supporting Adobe CC is a plus.
>Experience in Active Directory is a plus.
>Experience with ITIL is a plus


About Marks - https://www.makemarks.com/
We are a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. We are fueled by dual perspectives – embedded partners, providing brands with fluid, day-to-day design leadership and future-forward experts, providing game-changing provocation and fresh thinking. We are truly global and local - across the globe, with 20+ studios, many Client Onsite relationships and over 600+ members, we’re fueled by top-level specialists spanning multiple disciplines in the design and digital arena. We are passionate but not precious. We are dedicated, agile, smart, thoughtful and love what we do! Our clients think so too!
We are a global brand experience agency with multiple locations — across continents, time zones and geography. Coming together, we deliver both global vision and local intelligence. In Europe, we have studios across London, Birmingham, Amsterdam and Paris.
We are uniquely constructed to enable brands to win in an age of constant change. Our focus is on using design to amplify brands in the most effective and efficient ways possible and deliver it globally.

Our Culture:
Enthusiastic about creativity and design, Marks is a genuinely friendly, fun and engaging place to work. Whilst we all have very serious work to do, we are emphatic that our employees should have the most rewarding experience at work we can possibly give them in a business environment. We believe in nurturing diverse talent and bringing together a team of creative and business-minded people with perspectives from all over the world to create a vibrant environment full of ideas, opinions, and experiences.


Function
IT
Status
Full Time
Type
Permanent


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Systems Infrastructure Engineer

Paris

Job Ref
JOB0002592
Location
Paris

Position Summary:
The Systems Engineer’s primary focus will be on the day-to-day operation of Windows and Linux server infrastructure in the cloud and on-premise around the globe. Assist in coordinating special projects including hardware/software purchases, and system installation, backup, maintenance and problem solving. Researches and recommends server hardware and software as well as assists in installing, designing, configuring, and maintaining system hardware and software.

Primary Responsibilities and Accountabilities:

• Administer, install, upgrade and support company-wide IT systems and their operational components such as hardware, software and configuration insuring best operational and technical practices and following procedures within the corporate IT team
• Provide IT infrastructure support for a global company
• Travel as needed to other SGS locations and data centers
• Maintain and monitor the servers at the corporate data center and assisting at locations worldwide
• Administer and support Windows Server
• Administer and support Linux
• Automate tasks via scripting in both Windows and Linux
• Assist in maintaining documentation relating to corporate infrastructure
• Oversee the backup solutions
• Oversee system health monitoring
• Part of a team providing 24/7 support for high impacting incidents, changes, or projects as required

General Location Requirements:

• Comply with all SGS standards, applicable regulations and departmental Standard Operating Procedures.
• Comply with SGS EH&S policies and procedures to maintain a safe work environment.
• Keep department organized and clean.
• Attend company-wide and departmental meetings.
• Adherence to change control policies and procedures
• Assist in any additional responsibilities, as directed by management. This job description is not intended to be all-inclusive. You may be required to perform other reasonably related business duties as assigned by your manager or other management personnel.

Educational & Experience Requirements:

• Minimum of 3-5 years as an I.T. support professional
• Minimum of an associate degree from an accredited institution in Computer Science, Engineering or related category (Technical certification equivalent accepted)
• Experience in Active Directory
• Experience with both Windows Server and Linux platforms
• Experience with scripting in PowerShell, Bash and Perl or Python
• Experience with Microsoft Azure and Amazon Web Services
• Experience with Virtualization
• Experience with Hyperconverged Infrastructure is a plus
• Experience with ITIL is a plus
• Experience in enterprise software licensing provisioning preferred
• Excellent French & English communication skills. Spanish a bonus

Our company: https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full time


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Software Quality Assurance Tester

Yorkshire & Humberside

Job Ref
JOB0002506-JOB0002622
Location
Yorkshire & Humberside

SGS&Co quality assurance team members take pride in the technical and business contribution of their work.
They are diligent, innovative, hardworking and passionate about great software and ultimately a terrific customer experience. They are part of a global team who are developing solutions with cloud technologies, the latest Microsoft and open source stack and much more.
We look for professional, highly skilled quality assurance technicians who are excellent communicators, can adapt to change and thrive in a fast-paced, value-driven environment.

Location:
This is a remote working role, however, we're based in Hull just off the A63, only a 5-minute walk away from the city centre, we have great access to public transportation links and all city-centre
amenities.
Work arrangement: Flexible i.e. onsite or WFH or Hybrid

About the role
You will work in a modern supportive, valued and agile quality assurance and software development environment. Working closely with key stakeholders and third parties on prioritised business objectives you will join our fast-growing and dedicated team. You will be part of a team that is testing and ensuring the quality of our software solutions. Solutions used by a worldwide collective of thousands of talented people to deliver end-to-end marketing solutions, from concept through to implementation for all our clients.

A typical day will see you in stand-up with your scrum team before working alongside developers to create test cases or working directly with customers and employees to identify software problems and support the writing of new user story requirements. Testing will involve you running manual and automated tests to identify any potential software defects, performing regression testing across our applications and running multi-browser checks to ensure compatibility with all major browsers.
You will be involved in sprint planning meetings to help prioritise future work and your responsibilities would include helping to maintain the backlog, creating and updating wiki/training documentation and supporting teammates on a problem.

About you:
Ideally, we are looking for people that have:
• A degree/HND in a computer science, engineering discipline; or
• Equivalent software testing experience;
• Experience working with software systems;
• Are dedicated to the delivery of high-quality software to customers;
• Can thrive in a collaborative working environment;
• Are curious and inquisitive and have strong problem-solving skills;
• Can communicate effectively at all levels
It would be great if you have experience with Automated Testing and Cloud Technologies (particularly Microsoft Azure), or if you come from a background in graphics technology (particularly within the packaging sector) – but don’t worry if you’re not.

Benefits:
At SGS&Co you would be a key part of our global software engineering department working under instruction from a mentor alongside a product owner, analysts, testers, and developers producing business-critical software. We offer a good development path with a mentor to support you on your journey.
• Competitive Salary (dependent upon experience)
• 25 days annual leave (+ 8 public days)
• Pension scheme
• Private health insurance

Who are we: https://www.sgsco.com/
SGS&Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world. SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full Time


Share this vacancy

Account Manager (SaaS implementation)

Paris

Job Ref
JOB0002472
Location
Paris

Would like to work for a global organization experiencing exceptional development and international growth, with a client base of CAC40 within the Consumer Product Goods, Cosmetic, Automotive and Health industries?

SGS&Co is looking for an experienced Key Account Manager with a strong background in implementation and successful management of configuration-driven Software-as-a-Service (SaaS) platforms to join our team and manage a globally deployed software solution for one of our largest and most prestigious clients.

Job Location: Position based in Paris. Hybrid work arrangement (WFH and WFO).

You will be required to lead the final stages of deployment of our software platform into the remaining global divisions of our Customer, followed by a transition to the operational phase of the project where the focus will be on ensuring the successful adoption and evolution of the platform to meet the changing needs of the Customer and their global divisions.

Your duties will involve direct liaison with Customers and internal stakeholders across all global regions to ensure optimal adoption and perception of the tool. You will also participate in the continuous improvement of the product for the client in collaboration with the Business Analyst team, Software Development, and Product and Commercial teams.

Your responsibilities will include:
• Building relationships based on mutual trust and open communication with Customer sponsors, regional/functional divisions and key client stakeholders
• Gathering and analysing feedback about system usage and satisfaction levels to identify bottlenecks, pain points and opportunities for improvement.
• Managing a backlog of development & configuration requests in conjunction with the Customer steering committee, the internal Mediabox product and development teams, and the overall Mediabox product strategy.
• Overseeing the process for capturing and analysing customer requests for new functionality.
• Solving issues and blocking points with internal stakeholders.
• Overseeing the account management:
o Monitoring budget, revenue and KPIs
o Managing the invoicing for the client
o Cross-selling and upselling on Mediabox-related features and specific development
o Quoting new functionalities requests
• Liaising with the product and development teams to follow up on developments
• Supervising additional training needs for customers globally

The successful candidate must possess the following skills and experience:
• Background in Software-as-a-Service (SaaS) in a business-business (B2B) context
• Software solution deployment and success management for a multi-national customer(s)
• Team leadership / indirect leadership experience
• Exemplary communicator with excellent written and verbal communication skills; ideally in French and English

To be offered this opportunity you must demonstrate leadership capabilities, be passionate about delivering top solutions and be willing to take part in the success of the Mediabox product globally:
• 5-7 years leading large-scale technical projects, ideally for SaaS, configuration-driven and web-delivered solutions with global clients
• Exemplary communicator with excellent written and verbal communication skills
• Strong planning and organizational skills
• Strong experience with client-facing roles
• Skillful problem solver with great analytical skills
• Fluent in English and French


A few words about us:
SGS&Co is one of the most renowned global premedia and prepress global agencies. As part of our services, we provide our clients with a web-based platform to support packaging, print and e-commerce.
Mediabox is our global end-to-end SaaS solution committed to helping our customers manage their projects and assets and streamline their graphic chain in a smart and agile way.
The Mediabox solution consists of a standard application base, which is configured and deployed to match the needs and expectations of each of our customers.
Mediabox is a web-based workflow management solution, owned and developed by SGS&Co, which helps major brand owners to develop and approve their content, from the physical to the digital shelf. The Mediabox modules allow us to involve the right stakeholders at the right stage and get things approved right on time and with confidence.

Take a look at our website: https://www.mediabox.com/
More information on: www.sgsco.com

Function
IT
Status
Full Time
Type
Permanent
Hours
Full Time


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Python Developer (6 months contract - CGI Team)

Amsterdam

Job Ref
JOB0002563
Location
Amsterdam

SGS&Co is looking for a Python Developer to join our CGI team in Amsterdam for a 6-month contract.

As a Python Developer within the CGI team at SGS&Co, you will work as part of a highly-skilled CGI team to tackle technical and creative challenges in the production of high-end 3D renders.
Working closely with the department Team Lead, you will be working on things such as writing scripts for the auto-generation and compiling of assets, writing Nuke plugins to help increase the efficiency of our workflow and writing APIs to help improve our existing pipeline.

You will be responsible for:
• Developing scripts, templates and plugins, primarily for our Nuke compositing software.
• Generating Nuke templates, actions, scripts and plugins to help increase the efficiency of our workflow whilst helping to improve our existing CGI pipeline.
• Designing, developing and testing scripts, Nuke actions and automation whilst driving development at all stages.
• Assisting the team leader in identifying potential areas for automation and streamlining
• Maintaining and supporting existing and all future development
• Developing and delivering solutions to agreed timescales.

The ideal candidate should have:
• Good experience with object-oriented programming in a general-purpose language (Preferably Python) software engineering
• A passion for research and the desire to learn new toolsets
• A background in a related field (computer science, coding, audiovisual production, CGI or similar)
• Effective verbal and written communication skills
• Enjoy collaborating and can relate to the broader design culture
• Great attention to detail
• God problem solver
• Preference will be given to candidates with Python and Nuke experience.
• Experience with audiovisual applications, especially within a CGI or 2D design context would be great too.
• Experience writing well-tested code a major plus
• Degree in computer science or similar subject (Or equivalent industry experience)
• Basic knowledge of digital compositing and/or 3D rendering
• Fluent in the English language required

https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.
SGSCO is a collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in the UK, Europe, North America and Asia, SGSCO boasts a diverse client base consisting of many well-known global brands.

Function
IT
Status
Full Time
Type
Fixed Term Contract
Hours
Full TIme


Share this vacancy

Business Analyst Team Lead (Software Implementation Team Lead)

Paris

Job Ref
JOB0002511
Location
Paris

SGS & Co is looking for a Business analyst Team Lead (also called Software Implementation Team Lead)

As Business Analyst Team Leader, you will be joining a growing team of dedicated people who pride themselves in successfully implementing our SaaS platform to world-renowned customers.
In direct contact with clients and acting as team leader for several members of the Software Implementation team, you will provide guidance to those team members in the delivery of software implementation, success management, support and ongoing professional services to our clients. You will be required to quickly learn the deep, configuration-driven functionality of our software platform in order to provide technical and procedural guidance to team members. You will oversee escalations from the team, liaising with the product, development and support teams in order to maximise client satisfaction from our software services. You will liaise with departmental managers in order to recommend and implement changes to ways of working to obtain maximal efficiency, repeatability, and scalability of our operations.
The diversity of our clients and the variety of projects will immerse you in an exciting and challenging environment. We will also value your ideas and proactive approach to participating in the continuous improvement of our solution.

Start date: a.s.a.p.
Location: Paris (15ème) – potential international business trips

Your missions will include:
• Oversee project health and key stages/outputs in the software implementation lifecycle (e.g. planning, requirements gathering workshops, configuration, testing, training)
• Oversee customer success management activities including configuration changes to existing software deployments, requirements gathering for new feature requests, and
• Conduct analysis to recommend process and ways-of-working improvements
• Establish guidelines in order to harmonise working practices
• Liaise with other global regions in order to ensure harmonization of processes and ways of working
• Participate in the enrichment of our product roadmap and global expansion

The Fit:
You have a background in managing SaaS software deployments, preferably within a digital media, packaging or publishing environment, and in mentoring and leading members of a team with diverse skill sets. On top of your strong interest in technology & digital, you are a fast learner who quickly understands complex solutions and business and operational constraints.
You enjoy leading projects as a kind of orchestra conductor and know how to challenge your stakeholders and keep track of your workload. You are client-focused with a great team spirit. Building success stories in one of your key drivers:
• Bachelor or Master’s degree in Engineering, Computer Science or related
• Experience managing and motivating teams delivering client-facing professional services in a software context
• 5+ years deploying SaaS, configuration-driven software solutions
• Experience working with large, multi-national clients
• Experience in implementation, support and success management
• Experience in project management methodologies
• Analytical mind and solution-oriented thinking
• Autonomous with a high degree of initiative
• Great written and verbal communication (both in French and in English)

Mediabox is a web-based workflow management solution, owned and developed by SGS&Co, which helps major brand owners to develop and approve their content, from the physical to the digital shelf. The Mediabox modules allow to involve the right stakeholders at the right stage and get things approved right on time and with confidence. Take a look at our website: https://www.mediabox.com/

Our company: https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full TIme


Share this vacancy

Business Analyst

Yorkshire & Humberside

Job Ref
JOB0002886/ JOB0002887
Location
Yorkshire & Humberside

Software Engineering – Business Analyst
As a Business Analyst at SGS&CO, you will be a key player in the software engineering team, helping to design and build software used by thousands of people around the world every day.

About the role
You will work in a modern, supportive, valued, and agile software development environment. Working closely with key stakeholders and third parties on prioritised business objectives, you will help create the next generation of SGS&CO’s technological platform.
As a Business Analyst working as part of the SGS&CO software engineering team, your primary role will be the capture and documentation of requirements, under the guidance of the Business Analyst Team Leader. You will also liaise with the product owner, software developers and quality assurance teams.

Responsibilities
• Capturing, understanding and documenting user requirements.
• Circulating and obtaining acceptance sign-off.
• Liaison with key internal and customer stakeholders to ensure that business needs are met throughout the deployment lifecycle.
• Acting as intermediary between the project stakeholder(s), Software Development Manager and Development Teams.
• Analyse customer feedback and action to influence roadmap and ensure ongoing client satisfaction.

About you
Ideally, we are looking for people that:
• Are HND/Degree educated in an appropriate discipline or possess equivalent IT analysis experience.
• Strong communication, problem solving and critical thinking skills
• The ability to work collaboratively to formulate and identify solutions
• Strong motivation and the ability to learn quickly
• Have experience of utilising Agile software development methodologies
• Have a proven track record of producing requirements to a consistently high standard
• Are well organized, responsible and dedicated with the ability to work on multiple projects in parallel
• Have strong internal and external stakeholder influencing skills
• Are familiar with Microsoft Azure DevOps
A background in graphics technology, particularly experience within the packaging sector, would be advantageous. Candidates will however be considered outside of this area provided that they are able to demonstrate the required level of skill and aptitude.


Benefits:
At SGS&CO you’d be a key part of our global software engineering department working under instruction from a mentor alongside a product owner, analysts, testers and developers producing business critical software. We offer a good development path with a mentor to support you on your journey.

• Competitive Salary (dependent upon experience)
• 25 days annual leave (+ 8 public days)
• Pension scheme
• Private health insurance

Location:
UK: Remote

Who are we:
SGS&Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world. SGS&CO shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full Time


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Product Business Analyst

Paris

Job Ref
JOB0001949
Location
Paris

SGS&CO is looking for a Product Business Analyst (also called Software Engineering Business Analyst)

Core responsibilities
We are looking for a new Product Business Analyst to join our Product team and help us deliver a best-in-class solution for the market. As a Product Business Analyst, you will play a central role in shaping and delivering the new product features. Reporting to the Product Owner, inside the Product team, you will take part in the continuous improvement and worldwide development of Mediabox.
Mediabox is a web-based workflow management solution, owned and developed by SGS&Co, which helps major brand owners to develop and approve their content, from the physical to the digital shelf. The Mediabox modules allow to involve the right stakeholders at the right stage and get things approved right on time and with confidence. Take a look at our website: https://www.mediabox.com/

Job location
Position based in Paris. Hybrid work arrangement (WFH and WFO).

Your responsibilities include:
- Drive the design and delivery process for the features and bugs you are responsible for:
o Discovery work and need pre-assessments in collaboration with the implementation team
o Study work in collaboration with the Product, Development and UX/UI design team
o Writing functional requirements of new functionalities
o Coordination and arbitrations during the QA steps
- Write and maintain product documentation around the existing and new features/modules of the solution
- Take part and animate product presentations and training for the implementation team
- Support the implementation team in the deployment of new features on client instances
- Take part and animate the Mediabox Product Meeting where all the news regarding the product is shared with a large audience of stakeholders.

Do you have what it takes?
Ideally master’s degree from a business or engineering school, with work experience in product management and SaaS solutions.
Analytical thinking with a strong backbone of hypothesis-driven development, quality, and quantitative analysis. You have a problem-solver mindset
Very strong communicator, collaborator, and facilitator to interact with a large variety of teams and successfully convey the purpose of each product imitative.
Professional level in English and French to write requirements and interact with the different teams.

Why you should join us
· Work closely with an international team of experts with a large variety of backgrounds: developers, project managers, sales managers, QA engineers, …
· Our global presence offers endless learning opportunities for you to grow and make an impact.
· Being part of a dynamic and growing product that makes a concrete impact in the day-to-day operations of worldwide brands

https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full TIme


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IT Support Technician

Yorkshire & Humberside

Job Ref
JOB0002510
Location
Yorkshire & Humberside

The IT Support Technician will be responsible for the general maintenance of defined computer equipment and for the resolution of identified technical problems for IT goods and services at SGSCO UK.
The IT Support Technician will be expected to complete IT maintenance and support tasks, as well as manage the relationship between the IT Helpdesk. This person will ensure that IT support requests are managed effectively and responded to in a timely manner, either by completing requests themselves or raising them with our helpdesk where necessary.

Location: SGS Hull site, onsite position.

Primary Responsibilities and Accountabilities:
IT Support
• Provide telephone, email, remote and desk side support to staff
• Complete any other tasks as requested by your line manager or a senior member of staff
• Ensure completion of backup tasks and scheduled tasks
• Occasionally carry out specific tasks outside of normal working hours
• Skills and knowledge required in areas such as desktop support, networking and server operating systems
• Administrative tasks Management of the inventory, creation or updates of documentation Software
• Make software available to appropriate customers where requested
• Ensure the anti-virus software is installed, kept up to date and working properly on all customers stations, where appropriate
• Assist in maintaining corporate security policies.
• Provide troubleshooting resolution and updating/upgrading of software to customers
• Troubleshooting and administering OSX / Windows / Microsoft Office and Adobe CC

Hardware
• Maintain customer's computer peripheral equipment, as requested
• Assist other technicians where required
• Liaise with external suppliers for the repair of equipment under warranty or maintenance contract
• Provide troubleshooting resolution and updating/upgrading of hardware to customers
• Assist with and provide support/troubleshooting for server hardware

Network Management
• Carry out routine network maintenance tasks
• Provide technical support for all users

General Location Requirements:
• Comply with all SGS standards, applicable regulations and departmental Standard Operating Procedures.
• Comply with SGS EH&S policies and procedures to maintain a safe work environment.
• Keep the department organized and clean.
• Attend company-wide and departmental meetings.
• Adherence to change control policies and procedures
• Assist in any additional responsibilities, as directed by management.

Educational & Experience Requirements:
• Minimum of 3 years as an I.T. support professional
• Experience in supporting macOS is essential
• Experience with both Windows Server and desktop is essential.
• Experience in JAMF is a plus
• Experience in supporting Adobe CC is a plus.
• Experience in Active Directory is a plus.
• Experience with ITIL is a plus

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
IT
Status
Full Time
Type
Permanent
Hours
Full Time


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Production

3D CGI Artist (Maya)

Yorkshire & Humberside

Job Ref
JOB0002810
Location
Yorkshire & Humberside
Salary
Competitive including 25 days holiday + 8 statutory days, private pension and healthcare scheme

Are you a creative 3D artist with Maya skills, that wants to work with some of the biggest brands out there?

We are looking for 3D Artists to join our expanding CGI team in our amazing redeveloped Maltings facility in Hull. The role will be working within a vibrant team, creating beautiful, compelling, realistic high poly packaging & products for a wide range of applications, for some of the biggest and best-loved brands on the planet. You will be working in a fabulous environment with a great social scene.

In this role, you’ll create photo-realistic high poly CGI of products & packaging to high technical and aesthetic standards on time and to specification. We’re looking for collaborative team players who want to help a developing team by sharing your Maya knowledge while learning about how we do things here. You’ll be a great communicator with excellent organisational skills and attention to detail.

About you…

You may be a graduate with 3D skills/experience who wants to join a company that will coach, train and support their development into becoming a truly great 3D artist!
You’ll have a great technical knowledge of asset creating in Maya with 3D skills that can be used to resolve issues in creative and effective ways.
You’ll need to have knowledge of CG lighting and shading techniques with the ability to troubleshoot common rendering issues.

It would be advantageous if you also had…
• Knowledge of 3DS Max is advantageous, although training will be given.
• Good knowledge of Adobe suite including Photoshop & Illustrator
• Scripting experience
• Photography experience
• Knowledge of Nuke & After FX

What’s in it for you?
• Private healthcare
• Life Assurance scheme
• 25 days holiday + 8 public holidays
• Buy more holidays scheme
• Health Assured Employee Assistance Programme
• Cycle to work scheme
• Recognition program
• Levy accredited qualifications
• Apple purchase discount scheme

Wondering about our offices?

We’re based at The Maltings in the heart of Hull, with onsite parking and a high end, fully equipped facility, it’ll be the best office you’ve ever worked at! With a break area containing pool tables, X-Boxes and table football, we have just about everything you need onsite, and what we don’t have is just a short walk away in the City Centre.

Who are we?

SGS&CO is a collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in the UK, Europe, North America and Asia, SGS&CO boasts a diverse client base consisting of many well-known global brands.

Function
Production
Status
Full Time
Type
Permanent
Hours
08:00-16:30


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Flexographic Plate Maker (also called Finishing Operator)

Yorkshire & Humberside

Job Ref
JOB0002361 & JOB0002734
Location
Yorkshire & Humberside
Salary
Competitive

SGS currently have an opportunity within their Flexographic Plate Making Department based at our location in Hull.
We are recruiting for a full-time position, working 3x12 hour shifts per week, day and night shifts rotating, Sunday to Friday. Candidates need to have great attention to detail, have a positive attitude and be a team player.

The Flexographic Plate Maker will be responsible for the day to day production of Flexographic Printing plates for SGSco. You will be tasked with engraving, exposing and processing Flexo printing plates against the differing requirements of our print clients, this will include HD and STD technologies.

Skills & Requirements
• Ability to handle and process Photopolymer Printing plates
• Strong attention to detail
• Problem-solving capabilities
• Ability to work under pressure
• Self-motivation
• Communication

Who are we: https://www.sgsco.com/
SGS&Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world. SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
Production
Status
Full Time
Type
Permanent
Hours
Shifts


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Quality Manager (Packaging)

Yorkshire & Humberside

Job Ref
JOB0002516
Location
Yorkshire & Humberside

SGS&Co is looking for a Quality Manager for our office in Hull.
The purpose of the Quality Manager position is to develop, maintain and improve the quality management system at SGS&Co UK. This Quality Manager is also responsible for supervising and managing the Quality Control operators within the facility. The Quality Manager assists senior management in the execution of strategic and tactical quality-related objectives.

Location: SGS&Co Hull

About the role:
Essential Responsibilities, Accountabilities & Results
• Implement, maintain and improve the SGS quality system utilizing a Plan-Do-Check-Act (PDCA) methodology. Elements of the quality system include but are not limited to quality planning, quality objectives and targets, documentation control, internal audits, corrective action, process control and risk-based thinking. Align ways of working across assigned sites and implement globally standardized ways of working.
• Prepare and participate in Management Reviews with the local management team(s), including Quality KPI performance, audit results, corrective action status and overall QMS status.
• Track, report and communicate results and trends in Quality objectives against targets. Provide input on customer scorecards as needed. Make recommendations to continually improve quality with the goal of eliminating nonconformities.
• Manage the internal quality audit program at assigned locations to ensure audits are planned, conducted and reported as scheduled. Monitor and report on conformance with SGS, customer and regulatory requirements through internal audits.
• Be the primary point of contact and manage external and customer quality audits. Serve as the liaison between external or customer auditors and site management. Ensure audit plans and results are communicated and any resulting actions are assigned to appropriate resources.
• Manage the Customer Complaint process to ensure customer complaints are documented, investigated and addressed in a timely manner. Analyze customer complaints for trends and opportunities for continual improvement.
• Manage the Corrective Action process to ensure corrective actions are raised, investigated and resolved in a timely manner. Analyze corrective actions for trends and ensure appropriate root cause analysis is applied to prevent the recurrence of issues.
• Provide leadership, coaching and performance management to direct reports to foster a culture of learning. Provide on-going communication and support to team members. Participate in other staffing-related activities as needed
• Conduct regular team meetings with the Quality Control operators and other work groups to foster and promote a culture of collaboration and innovation and to ensure important information on quality matters, workflows and best practices is being shared across all employees.
• Conduct annual performance reviews with direct reports. Work with Human Resources (HR) to address performance concerns and discipline issues in a timely and professional manner.

In this role, the following skills and experiences will be beneficial:
• Bachelor’s degree required
• 5 years of experience in the graphic industry
• 3 years experience in Quality Assurance and quality systems
• Demonstrated success in managing teams or cross-functional projects, experience in a manufacturing environment a plus
• Six Sigma certification to Black Belt standard, practical usage of Lean methodology
• Demonstrated success in solving complex, technical problems
• Proven change agent
• Confidence in interacting with all levels of employees with the ability to ‘sell’ your ideas and solutions to those outside of your department
• Proficient in MS Word, Excel and PowerPoint
• Excellent attention to detail when working under pressure
• Practice and enforce SGS Core Values: Quality, Collaboration, Respect, Bravery, Creativity and Results

Competency Requirements
• Work Quality – provides accurate, thorough, professional work regularly
• Analysis and Judgement – analyzes problems skillfully; uses logic and good judgement to reach decisions
• Communication – communicates knowledge clearly, accurately and thoroughly
• Interpersonal skills – works well with others; gets things done with people, and keeps information lines open at all levels

https://www.sgsco.com/
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.

Function
Production
Status
Full Time
Type
Permanent
Hours
Full Time


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Project Manager (Design to Print - Packaging Projects)

Amsterdam

Job Ref
JOB0002515
Location
Amsterdam

Are you a highly organised and personable Project Manager who wants to work on one of the biggest clients out there?

We’re looking for a Project Manager to join us and manage our Design to Artwork Process.
This Project Manager will look after one of our major clients, a British multinational consumer goods company.
As a key contact for our client, the Project Manager will be managing all aspects of their Design to Print process ensuring client service excellence is met, providing regular status updates and ensuring that all tasks are completed in a timely manner, monitoring timelines from a project and individual artwork level.

Location: Amsterdam, the Netherlands.

Key responsibilities:
You’ll be responsible for the delivery of specific client projects (i.e. packaging projects), planning projects, managing artwork to agreed timeframes and delivering work within the client budget. Ensuring that projects remain within the agreed parameters of the brief and any agreed SLA.
You will consult with on-site personnel and/or the Client during the artwork development and pre-press execution.
Attend any pre-production meetings (or other meetings), when feasible, per on-site personnel’s/Sales request or request of the Client.
You’ll attend kick-off calls alongside the Print Production Manager, as the studio representative.
Establish a good and professional working relationship with our Client and design firm(s), engravers and printers.
Communicate artwork issues with the Client/On-Site Personnel /Sales/Printer.
There is a large number of systems work in this role as you’ll be working across two different systems (ours and our client) to manage projects through our studio to print, making sure all internal documentation is updated and accurate.

About you…
You’ll ideally come from a production/packaging background due to the nature of the work, but if not then you’ll have a creative design background with good project management skills, and you can pick up the systems and processes when you’re with us - so you’ll either be an Account Manager, Junior Project Manager or Senior Project Coordinator.
Great communication skills are essential as you’ll be building and maintaining the relationships across all areas that are essential to your success in this role such as liaising with the Client, the Production Project Managers, the Local Markets and our PPM on a daily basis to get answers to solve any problems you’re facing.

In this role, you will benefit from the following experiences and skills:
- Experience and knowledge of the graphic chain, and execution of packaging in compliance with the applicable standards, guidelines and printers' specifications.
- Knowledge of the graphic chain and packaging (artwork and reprography), printing processes (offset, flexo, rotogravure), proofing and colour management.
- Experience in Packaging projects. Production/packaging background.
- Experience of at least 2 years in the design, print and production art industry.
- Experience in the design, print or production art industry
- Creative design background with good project management skills

Who we are…https://www.sgsco.com/
SGSCO is a collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in the UK, Europe, North America and Asia, SGSCO boasts a diverse client base consisting of many well-known global brands.

Function
Production
Status
Full Time
Type
Permanent
Hours
Full Time


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Project Manager (entry-level & Packaging Project)

Amsterdam

Job Ref
JOB0002454
Location
Amsterdam

SGS&Co is looking for a Project Manager to join us and manage our Design to Artwork Process.
This is an entry-level PM and client-facing role.

Location: Amsterdam, Netherlands

As a Project Manager, you will be responsible for the delivery of specific Client projects, planning projects, managing artwork to agreed timeframes and delivering work within the client budget.
You’ll be responsible for ensuring that projects remain within the agreed parameters of the brief and any agreed SLA.
As a key contact for our clients, you will be managing all aspects of their Design to the Print process ensuring client service excellence is met, providing regular status updates and ensuring that all tasks are completed in a timely manner, monitoring timelines from a project and individual artwork level.
We use a large number of systems, you’ll be working across two different systems (ours and our clients) to manage projects of work coming through our studio to print and make sure all internal documentation is updated and accurate.

In this role, your key responsibilities will be to:
• Consult with On-Site Personnel and/or Client during the artwork development and pre-press execution.
• Attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel’s/Sales request or request of the Client.
• Respond in a timely manner to Clients.
• Establish a good and professional working relationship with our Client(s) and design firm(s), engravers and printers.
• Communicate artwork issues with the Client/On-Site Personnel /Sales/Printer.
• Communicate minor issues direct with design firms. If timing is impacted, contact Client/On-Site Personnel/Sales.
• Respond in a timely fashion to requests of Client/On-Site Personnel /Sales and others
• Document all critical and pertinent information that may impact the quality
• Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business.
• Gather, co-ordinate and communicate job-related information to production
• Verify technical supplied data is correct to supplied art
• Schedule and see that deadlines are being met on all aspects of the project
• Review PDFs for questions/comments
• Troubleshooting and problem solving with the client
• Shipping - print tools and tracking when necessary
• Oversee and manage the invoicing process once a project has been delivered.
• Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a Client’s database used for tracking artwork projects

You will benefit from the following experiences and skills:
• Previous experience as a CSR in the print industry
• Production/packaging background
• Creative design background with good project management skills
• Experience in the design, print or production art industry


SGSCO is a collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in the UK, Europe, North America and Asia, SGSCO boasts a diverse client base consisting of many well-known global brands.
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
Production
Status
Full Time
Type
Permanent
Hours
Full Time


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Despatch Operator

Yorkshire & Humberside

Job Ref
JOB0002370 - JOB0002495
Location
Yorkshire & Humberside

SGS&Co, Hull, is looking for a personable, enthusiastic individual who can roll their sleeves up and work well in a fast pasted environment to join our despatch team. This is shift work rotating between 12-hour shifts on days, and 12-hour shifts on nights.
As a Despatch Operator, you will work as part of a team to help service our customers by packing and despatching products in a safe and efficient manner. You will also be responsible for the receiving, handling and storing of goods entering the site.
Key Responsibilities…
- Maintaining a clean and safe environment
- Ensure products are despatched correctly, efficiently and on time.
- Communicate the status of multiple deliveries to the relevant personnel.
- Ordering, storing and maintaining stock levels of consumables used in the packing process.
- Ensure the quality of deliverables is maintained throughout the packing and despatch process.
- Receiving and distribution of addressed deliveries into the site.
- Ensure documentation and paperwork is accurate and up to date.
- Daily delivery of products to sister sites in Hull

About you…
Applicants will be expected to have excellent communication skills and a positive and friendly attitude. You will also have good computer skills. A forklift Licence would be a bonus.
Ideally, the successful applicant will have experience in despatch procedures, but this is not essential as full training will be given to help support the right candidate to develop the required skill level.
You will have excellent timekeeping and a positive and friendly attitude.
If you have experience working within the printing or production industry that’s great, we can support you to take your career further within SGS. If you don’t have any experience but have the right attitude, we can offer a good development path with a mentor to support you on your journey.
Location: SGS Hull site
We're based in Hull just off the A63, only a 5-minute walk away from the city centre we have great access to public transportation links and all city-centre amenities.

What’s in it for you?

• Annual salary ~£18,532.80
• Private healthcare
• Life Assurance scheme
• Buy more holidays scheme
• Health Assured Employee Assistance Programme
• Cycle to work scheme
• Recognition program
• Levy accredited qualifications
• Apple purchase discount scheme


Who are we?
We’re SGSCO is a global collective of companies, expertise, and talent assembled specifically to help brands own every possible moment — in the physical world and in the digital world — when a consumer’s desire can be converted into action. We are not a holding company, we’re the team for the future, helping brands own the moment. With offices in the UK, Europe, North America and Asia, SGSCO boasts a diverse client base consisting of many well-known global brands.

Function
Production
Status
Part Time
Type
Permanent
Hours
Shifts


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Onsite Project Manager (Packaging projects)

Paris

Job Ref
JOB0002808/JOB0002703
Location
Paris

Onsite Project Manager (Packaging projects)
Location: Issy-les-Moulineaux, Île-de-France, France (On-site)

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.

SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

We are looking for an Onsite Project Manager to liaise with our teams and our customer in France. Working with the Account Manager, you will be the main point of contact for the Client’s Marketing teams in the coordination of packaging/e-commerce development projects.

You will assist your manager on packaging projects for different supports, artwork, pre-press and e-content.
The main point of contact for technical aspects: participation in technical meetings (launch of the range, contact with the printers, etc.), press passing, technical point of contact for proof management. Business development and optimization of the quality of our services.
Ensure the daily coordination of the production: define the scope with countries, manage workflows, summarize the information received from the customer, follow-up of the quality of the production, ensure deadlines are met.
In this role, you will need to be an expert on the graphic chain, execution of packaging in compliance with the applicable standards, guidelines and printers' specifications.

You will be responsible for the development & execution of packaging ranges.

You will be accountable for

>detecting anomalies within the files and alerting the team,

>coordinating the artwork production between our team and clients,

>ensuring the deadlines are met, checking

>the progress with production, managing and coordinating the project. Responsible for the on-time & on-quality delivery.

>providing the client and production team with clear visibility on the timing and the global roadmap

>responsible for the development and execution of packaging ranges,

>performing quality control,

>ensuring compliance with the company's internal process as well as the client's process

>driving continuous improvement pipeline for artwork process and ensure alignment with global artwork process

>maintaining and developing sgsco’s relationship with the Client.



You will need the following skills and experience:

>Trained in graphic arts, you have a similar experience of at least 4 years in design, print and production art industry.

>Possess very good technical skills, excellent knowledge of the graphic chain and packaging (artwork and reprography), printing processes (offset, flexo, rotogravure), proofing and colour management.

> You are rigorous, organized and possess good management and organizational skills as well as a strong culture of customer service

> Fluent in English

Function
Production
Status
Full Time
Type
Permanent
Hours
Full Time


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Project Manager (Packaging projects)

Paris

Job Ref
JOB0001967
Location
Paris

SGS&CO Paris is looking for a Project Manager to liaise with our teams and our customer in France.
This Project Manager will look after one of our major Clients (Petcare).
Location: SGS&Co office (75015 Paris)

Working with the Account Manager the Project Manager will be the main point of contact for the Client’s Marketing teams in the coordination of packaging/e-commerce development projects.
The PM will assist his/her manager with packaging projects for different supports, artwork, pre-press and e-content.
The PM will be the main point of contact for technical aspects: participation in technical meetings (launch of the range, contact with the printers, etc.), press passing, and technical point of contact for proof management.
Will ensure the daily coordination of the production: define the scope with countries, manage workflows, summarize the information received from the customer, follow up on the quality of the production, and ensure deadlines are met.

The PM will need to be an expert on the graphic chain and in the execution of packaging in compliance with the applicable standards, guidelines and printers' specifications.

The PM will be accountable for:
>detecting anomalies within the files and alerting the team,
>coordinating the artwork production between our team and clients,
>ensuring the deadlines are met, checking the progress with production, managing and coordinating the project. Responsible for the on-time & on-quality delivery.
>providing the client and production team with clear visibility on the timing and the global roadmap
>responsible for the development and execution of packaging ranges,
>performing quality control,
>ensuring compliance with the company's internal process as well as the client's process driving continuous improvement pipeline for artwork process and ensuring alignment with global artwork process
>maintaining and developing SGS&Co’s relationship with the Client.

The following skills and experience will be preferred:
>Trained in graphic arts, you have a similarly successful experience of at least 4 years in the design, print and production art industry.
>Possess very good technical skills, excellent knowledge of the graphic chain and packaging (artwork and reprography), printing processes (offset, flexo, rotogravure), proofing and colour management.
> Fluent in English. Conversational level in French.


SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.

Function
Production
Status
Full Time
Type
Permanent
Hours
Full Time


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Sales

Onsite Project Manager Barcelona

Barcelona

Job Ref
JOB0002584/JOB0002696
Location
Barcelona

SGS&Co is looking for a Project Manager to work closely with the Account Manager and be the first point of contact for the Client’s Marketing teams in the coordination of packaging/e-commerce development projects.

Location: Spain
Position based in Barcelona
Work arrangement: hybrid

Your mission:
• Ensure the daily coordination of the production: manage workflows, summarize the information received from the customer, follow up on the quality of the production, and ensure deadlines are met.
• Point of contact for technical aspects: participation in technical meetings (launch of the range, contact with the printers, etc.), press passing, technical point of contact for proof management.
• Business development and optimization of the quality of our services.
• Administrative coordination for invoicing.

Requirements :
• Possess very good technical skills, excellent knowledge of the graphic chain and packaging (artwork and reprography/prepress), printing processes (offset, flexo, rotogravure), proofing and colour management.
• Fluent in English and Spanish
• Knowledge of Indesign, Illustrator and Photoshop preferred
• At least 3 years of experience in a similar position
• You like working on a team and have good interpersonal skills.
• You are organized, rigorous and proactive.
• Proficient in Microsoft Office Pack

Our Company :
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries works collaboratively to exceed client expectations today and anticipates how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact on our clients, our people, and our planet.

Function
Sales
Status
Full Time
Type
Permanent
Hours
40


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Digital Account Director

Paris

Job Ref
JOB0002415
Location
Paris

SGS&Co is looking for a highly motivated individual to join our team in Paris.

The purpose of this role is to ensure the range of new and existing client projects are managed effectively and efficiently. To ensure the work is strategically focused, and delivered on time and on budget whilst championing the quality and delivery of all client projects.

Key responsibilities for the following 3 areas:
>Sales activities
• Manage and develop one or several accounts and the resulting portfolios
• Be the primary day to day project level face of SGS&co to the European client(s), based in France and Germany.
• Define the business and digital strategy of your clients
• Liaising with the client contacts and project stakeholders to define and agree on project inputs, timelines and deliverables.
• Handling client account/s and developing a strong solid business relationship with clients through regular and proactive contact.
• Deciding on the best way to meet client’s business objectives through effective sales promotion and
consistently challenging the status quo.
• Coordinating all aspects of the response to the client brief paying particular attention to quality and
revenue generated.
• Effectively obtaining and managing feedback from the client.
• Striving to strengthen and extend the client relationship through the identification of business growth opportunities by demonstration of a full application of the marketing mix, retail techniques
and legalities.

>Project team management
• Managing the projects internally by working with designers, coordinators, studio managers and other team members to ensure the smooth flow of work and output that satisfactorily delivers the client's needs.
• Continually working to improve internal processes, communications and the working relationship between the assigned account team and all other departments at SGS&co.
• Monitoring progress, pre-empting any problems and making recommendations regarding
modifications required through a solution focused approach.
• Ensuring a thorough understanding of the internal and billing procedures at SGS&co, assisting in the completion of monthly financial summaries and forecasts together with the Account Director.
• Analyze gaps and propose areas for progress
• Assess training needs
• Ensure coordination of leave and absence

>Internal & External Communications
• This person will have frequent contact with:
• Client, to effectively and efficiently manage the assigned account.
• Creative Department, Planning, Digital and Experiential to ensure a strong working relationship with the named department.
• Suppliers, to maintain a good working relationship with third party suppliers.
• Finance, to ensure all SGS&co’s financial processes and procedures are adhered to at all times

This position requires the following knowledge and skills:
• Bachelor’s degree from a business school in Business, Marketing or other related fields
• 4+ years of experience in a Sales and digital based capacities, in a Consulting firm (Big Four,
management consulting firms) or in a digital brand agency
• Languages: French, English and German (ideally, fluent in the 3 languages).

The best candidate will be:
• Confident, ambitious and persuasive manner
• Digital strategy and processes’ friendly
• Able to use own initiative
• Innovative and creative qualities
• Self-motivation skills, passion, drive and can be a role model for others
• Superior organizational skills
• The ability to work towards and meet deadlines within budget
• Great attention to detail
• Excellent communicator

It is a hybrid position ( 2 days WFH, 3 days WFO) and you might be required to travel once a month.

SGS&Co is a global collective, collaborating to help brands Own The Moment™ when a consumer’s desire can be converted into action. We believe in the power of the package to convert interest into a purchase; it’s what we call The Moment of Sale™. The SGS&Co collective delivers compelling package design and production consistently and quickly, with significant efficiencies, on a global scale.

Function
Sales
Status
Full Time
Type
Permanent
Hours
Full Time


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Project Manager (Onsite -Barcelona 9 months)

Barcelona

Job Ref
JOB0002390
Location
Barcelona

SGS&Co is looking for a highly motivated individual to join our team in Barcelona!

The Project Manager will be onsite and support one of our major clients (Petcare).

As a Project Manager, you are responsible for delivering client projects and guaranteeing their success.
You will be accountable for:
• getting the definition of the project scope and objectives
• collecting and understanding, analysing customer requirements
• creating solutions and supporting, ensuring the achievement of the client's requirements and expectations (cost, deadline, quality)
• applying lessons learnt, expertise and advising customers on business best practices.

Key responsibilities:
• Manage artwork production workflow for assigned brand(s) or business(es), interfacing with all functions/ individuals responsible for providing information or assets required for the project's success. Responsible for ensuring all parties involved in adaptation and artwork production have the required inputs to deliver accurate files, on-time.
• Manage the day-to-day relationship with in-house and/or external adaptation, artwork & pre-press stakeholders – ensuring two-way communication on all expected deliverables and timings. Responsible for briefing pre-press/repro projects from the client on the timings agreed and providing the required technical printing and supply chain details required for artwork/pre-press briefs.
• Support the digital archiving of packaging and design assets through ultimate responsibility for ensuring final artwork and digital assets are made available via the assigned platform
• Responsible for delivering all basic econtent assets, as part of the end-to-end process
• Responsible for ensuring the client’s proprietary colours are reproduced with absolute accuracy regardless of materials through final sign-off of colour prints or targets
• Responsible for the delivery of all required files to the pre-press/repro agencies and printers so packs can be printed and delivered to the factories on time for the assigned brands/products.
• Offer creative, constructive ideas and suggestions pertaining to incoming work and discuss alternative ways of producing jobs for quality and time effectiveness.

You will benefit from the following experiences and skills:
• 3+ years’ experience in project management, design or consumer marketing or deep experience in print production for packaging, or 3+ years experience in design/pre-press agency experience in account management and/or project management. Ideally, experience in both.
• Experience in working in cross-functional teams, managing agency relationships, and experience managing packaging artwork projects from brief development through to print execution
• To be driven and passionate about a fast-paced team environment.
• Excellent organization, project management and time management skills, and ability to take initiative
• Highly autonomous - able to work with minimal oversight
• You demonstrate excellent oral and written communication in English. Professional proficiency in English is mandatory for this position. Spanish and/or French will be a plus.

• The ability to work individually and collaborate within a team environment to achieve set goals: you are a team-player
• Exceptional verbal and written communications skills
• Love putting the customer at the centre of your day
• Your key assets: Self-motivation, Hustle, a Strong work ethic, and Ownership
• Strong analytical skills. Ability to look for the root cause of a problem and to solve it
• Get things done attitude, proactive, organized, and obsessed with details

Work arrangement: Hybrid (WFH/ WFO)
Contract: Full time 9 months
Start date: As soon as possible

SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive a positive impact for our clients, our people, and our planet.

Function
Sales
Status
Full Time
Type
Permanent
Hours
Full Time


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Onsite Project Manager - Packaging

Various Locations

Job Ref
JOB0002577
Location
Various Locations

Job Purpose:
We are looking for an «On-site Project Manager » to liaise with our teams and our customer in Switzerland.
You will be the first point of contact for Client’s Marketing teams in the coordination of packaging / e-commerce development projects. You assist your manager on packaging projects for different supports, artwork, pre-press and e-content.
Ensure the daily coordination of the production: manage workflows, summarize information received from the customer, follow-up of the quality of the production, ensure deadlines are met.

Key responsibilities:
· Be an expert of the graphic chain, execution of packaging in compliance with the applicable standards, guidelines and printers' specifications. Be responsible for the development & execution of packaging ranges. You will be the point of contact for technical aspects: participation in technical meetings (launch of range, contact with the printers, etc.), press passing, technical point of contact for proof management. Business development and optimization of the quality of our services.
· You will be in charge of detecting anomalies within the files and alerting the team
· Coordinate the artwork production between our team and clients, you will be our privileged client interlocutor
· Follow-up of the production and deadlines, you will manage and coordinate the project, you will be responsible for the On-time & On-quality delivery
· You will be responsible for the development and execution of packaging ranges
· You know how to perform quality control and quality self-control by using the checklist
· You must comply with the company's internal process
· You will support teams and provide training to new members of our customer teams involved in the artwork process
· Drive continuous improvement pipeline for artwork process and ensure alignment with global artwork process
· Be the guardian of guidelines and you will keep the guidelines book updated
· Provide the client and production team with a clear visibility on the timing and the global roadmap

As a key figure within the process, you will help maintain and improve sgsco’s relationship with the Client. Your primary concern will be to coordinate packaging production via job instructions and schedules to complete jobs.

Experience / Qualifications:
· Ideally trained in graphic arts, you have a similar successful experience of at least 4 years in design, print and production art industry.
· Possess very good technical skills, excellent knowledge of the graphic chain and packaging (artwork and reprography), printing processes (offset, flexo, rotogravure), proofing and color management.
· You are rigorous, organized and possess good management and organizational skills as well as a strong culture of customer service
· English fluent preferred
· Ability to work independently

Location
Full time position and based on client site in Vevey and in Lausanne. Position to fill ASAP .

Function
Sales
Status
Full Time
Type
Permanent


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